Archive UK are a successful box and file archive storage company, who also offer other services such as general storage and Halon gas protection. High levels of customer service are vital to the continued success of Archive UK and their goal has always been and remains 100% customer satisfaction. The Ar-Tracker solution has been implemented by Archive UK at its state of the art London based warehouse. The reason for implementing a new wireless based solution was simple. The volume of archive boxes and files had reached a tipping point whereby a manual system could no longer cope with continued growth. The first stage of the project involved analysis of the existing locations and a plan to label and identify existing archive boxes and files. The second stage began by installation of a wireless infrastructure, setting up and labeling the existing locations and boxes.
Customers can now use the Web interface to view and make any requests based on their own search criteria. This request is then carried out by Archive UK personnel, fully tracked and controlled.
The new solution because it is easy to use, accurate and process driven means that personnel do not need to have ‘in depth’ knowledge of the warehouse and its contents. So when Archive UK take on a new contract and there is a need for more temporary resource it is straightforward, easy to cater for and above all remains accurate.
The future plans include implementing the pickup and deliveries module and linking the costing module into the existing accounts system. Plans are also in place to extend the bar coding and locations into the general storage areas to track other assets such as furniture.
Visit their website http://www.achiveuk.com!
The bespoke application was written from scratch. Sql Server was selected as the database, visual studio to write the client and hand held software.
Sql Server Database
Hand Held Terminals
Bespoke Client Software
Zebra Barcode Printers
The brief was to introduce and implement a cost effective solution based around bar coding and wireless technologies. The solution being used to manage archive boxes and files but with the capability to track other assets such as furniture. archive boxes, files and be scaleable.
At the core of the Archive UK implementation was the George James Archive solution ,our Ar-Tracker (Ar-T) product. The initial modules including the core and the Web portal ensured that the 40,000 plus boxes and files were controlled from day one.
No lost or misplaced archive boxes and files (“who,what, where and when”) were day one benefits. Any transaction such as a request or receipt happens in ‘real time’ at the point where it takes place and results in all information being up to date and accurate.
"Since using the system we no longer misplace boxes and files, we know where everythis is"
"A wireless solution is the only way to go !"